FAQ
Answers for teams that want clarity before they commit.
Keep public support content aligned with the product narrative and easy to scan in the same dark guest shell.
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Over 130 languages are supported, including Turkish. Pick the language per tool, or set a default on the AI Settings page.
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Straight into your Files library. Images are ready the moment they are generated; video renders in the background and lands as an MP4 when it finishes. Track progress on the render status card in the AI Video screen.
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Five styles (Product, Lifestyle, Editorial, Minimal, Cinematic) and four aspect ratios: 1:1 (square), 4:5 (vertical feed), 16:9 (landscape) and 9:16 (stories and reels).
For better results, keep the prompt short and specific: subject, setting, composition, lighting, and what to avoid.
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Hundreds, across 34 categories: platform-specific sets (Instagram, LinkedIn, TikTok, YouTube, X, Facebook, Pinterest, Google Business Profile), industry sets (restaurants, realtors, accounting firms, fitness trainers, NGOs, small businesses) and writing tools (rewrite, summarize, explain and expand, edit, marketing frameworks).
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Tone sets the character of the copy: Professional, Friendly, Sales, Educational, Bold or Casual. Creativity controls how predictable the writing is — Strict stays close to the facts and keeps things plain, while Experimental takes more unexpected turns. Balanced or lower suits corporate content; go higher for campaign ideation.
Hashtag behaviour is set separately: off, light, auto or heavy.
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Yes — it looks at the publishing history of the channels you select and returns ranked time windows. That means a newly connected channel with no history gives weak suggestions; they get useful once a few weeks of data build up.
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Semantic Search matches on meaning rather than exact keywords. Describe the intent — "summer campaign discount announcement" — and it returns related captions and posts. You can narrow the search to captions or posts.
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Bulk Posts works in three steps:
1. Select your target channels.
2. Download the CSV template, fill it in, and upload it.
3. Set the campaign, labels and the spacing in minutes between posts.
Each CSV row becomes one scheduled post for each selected channel. Do not change the template column structure — the import fails if columns do not match. Save the file with UTF-8 encoding so special characters survive.
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Add a new schedule on the RSS Schedules page, enter the feed address, choose target channels, and set the publishing rules: daily time slots, active weekdays, and a start and end date. Once running, new feed items are added to the publishing queue automatically.
You can pause, edit or delete a schedule at any time.
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It generates content from a list of prompts on a recurring schedule and pushes it into the publishing queue. Setup has three steps:
1. Prompts: build a library where each prompt carries a single clear content angle.
2. AI config: choose channels, campaign and labels; set the media source (AI image, Unsplash, Pixabay photo or video, or none), tone and language; and toggle hashtags, CTA and emoji.
3. Schedule: enter time slots, weekdays and the validity range.
Generated posts land on the Publishing calendar, where you can edit them before they go live.
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Generated content enters the queue and stays editable on the calendar until its publish time. If you work as a team, turning on the approval flow means nothing goes out unapproved. You can also pause a schedule whenever you want.
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Yes, through the Automation API page. Create an API key and push posts from Zapier, n8n or your own backend. You can also register outbound webhooks that listen for post.published and post.failed events. Every inbound request and webhook delivery is recorded in the log on the same page.
Your API key grants permission to create posts on your account; do not share it or store it in public repositories.