Channels
Connect your social accounts, fix connection problems and organise channels into groups. Supported platforms, channel statuses, bulk actions and plan limits.
Connecting social accounts, keeping them healthy, grouping and managing them.
Connecting a channelSupported platforms and connection steps
Supported account types
| Platform | Account type |
|---|---|
| Page | |
| Profile | |
| X (Twitter) | Profile |
| Profile and Company Page | |
| TikTok | Profile |
| YouTube | Channel |
| Telegram | Channel and Group |
Steps
- Open the Channels page.
- Click Add channels in the top right.
- Pick the platform from the list.
- Sign in on the window that opens and approve the requested permissions.
- If you administer several pages, choose which ones to add.
Once done, the channel appears in your list with an ACTIVE tag.
Channel statuses and reconnectingWhat Active, Paused and Disconnected mean
| Status | Meaning | What to do |
|---|---|---|
| Active | Ready to publish | — |
| Paused | You paused it; nothing publishes | Actions > Activate |
| Disconnected | Authorization expired or was revoked | Reconnect |
Reconnecting
Click Reconnect on the channel card and complete the authorization flow again. Posts scheduled to that channel don't publish while the connection is down.
Why connections drop
- The platform expires access tokens on a schedule
- The account password changed
- App permission was revoked on the platform
- Your page admin role changed
Filtering channels and bulk actionsKeeping multi-account workspaces tidy
Filters
The Filters menu on the Channels page narrows by status (All, Active, Paused, Disconnected) and platform type. Sort changes the ordering.
Bulk actions
Tick the checkboxes next to channels and open the Actions menu:
- Activate — Brings the selection back online.
- Pause — Stops publishing temporarily; data is preserved.
- Delete — Removes the channel from your workspace.
Counters at the top
Total, Active, Paused and channels added in the last 30 days are summarized above the list.
Creating groupsSaving the channel sets you use often
Groups collect the channels you publish to together under one name, so you select a group instead of ticking the same five accounts every time.
Creating a group
- Open the Groups page.
- Click Create group.
- Enter a name and description — "Client A", "Regional branches".
- Tick the channels to include.
- Save.
Where groups work
- Selecting channels in the composer
- Bulk Posts imports
- RSS Schedules targeting
- AI Publishing runs
The group list shows each group's status and channel count; groups can be edited or deleted.
Managing your channel limitPlan limits and freeing up slots
How many channels you can connect depends on your plan. Track usage in two places:
- The Channel limit card on the Dashboard
- The Total counter at the top of the Channels page
When you hit the limit
- Delete channels you no longer use — especially client accounts you've stopped managing.
- Or move to a higher plan from Packages.